Lotlinx prioritizes your data's security and confidentiality. Our Trust Center offers insights into our data management, security measures, and compliance.
Yes, You can request a copy above. Prior to receiving a copy of our SOC 2 Type 1 1 report, we will need a singed NDA.
How do we manage risk and compliance?
Lotlinx maintains robust security practices to ensure that our customers' data are maintained to the highest degree.
Subprocessors
Google Cloud Platform
Infrastructure Service Provider
Gitlab
Git Repository Manager
Amazon Web Services
Infrastructure Service Provider
Azure
Infrastructure Service Provider
Monitoring
Continuously monitored by Secureframe
Compliance
SOC 2 Type 1
Monitoring
Change Management
Software Change Testing
Software changes are tested prior to being deployed into production.
Baseline Configurations
Baseline configurations and codebases for production infrastructure, systems, and applications are securely managed.
Availability
Uptime and Availability Monitoring
System tools monitors for uptime and availability based on predetermined criteria.
Organizational Management
Organizational Chart
Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel.
Advisor Meetings on Security
Senior management and/or board of directors meets at least annually to review business goals, company initiatives, resource needs, risk management activities, and other internal/external matters. The information security team meets at least annually to discuss security risks, roles & responsibilities, controls, changes, audit results and/or other matters as necessary.
Security Awareness Training
Internal personnel complete annual training programs for information security to help them understand their obligations and responsibilities related to security.
Internal Control Monitoring
A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements.
Performance Reviews
Internal personnel are evaluated via a formal performance review at least annually
Performance Review Policy
A Performance Review Policy provides personnel context and transparency into their performance and career development processes.
New Hire Screening
Hiring managers screen new hires or internal transfers to assess their qualifications, experience, and competency to fulfill their responsibilities. New hires sign confidentiality agreements or equivalents upon hire.
Background Checks
Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws.
Code of Conduct
A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance.
Information Security Program Review
Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually.
Disciplinary Action
Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies.
Incident Response
Lessons Learned
After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations.
Tracking a Security Incident
Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan.
Risk Assessment
Risk Assessment
Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.
Vendor Due Diligence Review
Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an annual basis.
Network Security
Automated Alerting for Security Events
Alerting software is used to notify impacted teams of potential security events.
Network Security Policy
A Network Security Policy identifies the requirements for protecting information and systems within and across networks.
Access Security
Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.
User Access Reviews
System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities.
Asset Inventory
A list of system assets, components, and respective owners are maintained and reviewed at least annually
Access to Product is Restricted
Non-console access to production infrastructure is restricted to users with a unique SSH key or access key
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and information
Communications
Confidential Reporting Channel
A confidential reporting channel is made available to internal personnel and external parties to report security and other identified concerns.
Description of Services
Descriptions of the company's services and systems are available to both internal personnel and external users.
Communication of Security Commitments
Security commitments and expectations are communicated to both internal personnel and external users via the company's website.
Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.
